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1. Do I need a pet license?

The City Code of Ordinance does not require cats or dogs to be licensed and registered in the City of North St. Paul. 

2. Is a kennel license required for three dogs?

Yes. North St. Paul City Code of Ordinance requires a person with three or more dogs with no more than 5, to apply for a kennel license (no fee required) and be subject to the animal welfare standards set forth in the ordinance. A Kennel License is a 2-year license registration along with the following requirements:

• Vaccination records for each animal
• The completion of a Kennel License

Kennel License

3. What information is needed for an officer to respond an animal complaint?

North St. Paul Police Department requests the following information:

• Location
• Description of the complaint
• Possible animal owner information. This information is not required but is preferred.

To report an animal complaint, contact the North St. Paul Police at 651-747-2406

4. There is a dog running loose in my neighborhood. What can be done about this?

The City of North St. Paul has an ordinance requiring all dogs to be leashed when not on their owner’s property. If you have a dog running loose, please contact the Police Department at 651-747-2406 Monday - Friday from 8 a.m. - 4:30 p.m. 

After hours, please contact Ramsey County Dispatch at 651-747-2507.

5. My neighbor’s dog barks continuously when they are not home. What should I do?

Officers will respond to reports of barking dogs. Residents should be aware the City Ordinance for barking dogs is enforceable at any time day or night. When an officer responds, they will park in the area of the complaint and monitor for barking. If the dog barks continuously, the officer will try to make contact with the owner. If no one is home, a call tag will be left at the residence asking them to contact the Police Department. If the issue is not resolved, the owner will be cited.

6. You picked up my dog. How can I get it back?

You will need to contact the Police Department to see if your dog is in custody. Staff will explain the procedure and any fees you will be required to pay.

7. My child was bit by my neighbor’s dog. What should I do?

You should first seek medical attention if needed. Then contact the North St. Paul Police Department by calling 651-747-2406. 

After hours, call Ramsey County Dispatch at 651-747-2507 

The department will then send an officer or community service officer to take the report. We will then require the animal to be quarantined for 10 days. At the end of the 10 days, North St. Paul Police will check the dog to ensure it is healthy and then follow up with the victim. Any dog that has bitten someone more than once may be declared potentially dangerous. Depending on the severity of the bite, the dog may be declared potentially dangerous or dangerous after 1 incident. This is another reason we require people to report dog bites.

8. We have a stray cat in the neighborhood. Does the Police Department pick up cats?

The NSPPD does not pick up stray cats. Based on the ordinances, if an animal is running at large/a threat to the public, the NSPPD will become involved. By City Ordinance cats, like dogs, must be leashed if not on the owner’s private property. 

9. I have a raccoon that keeps getting in my garbage or bird feeder. Can the Police Department help me?

We’re sorry, but the Police Department does not respond to wild animal calls. We do not remove wildlife simply because it is on your property. However, if the animal is causing property damage you may set your own live traps. If you trap an animal, do not take it to some other part of town and release it. This could potentially spread disease.

10. There is an injured bird in my yard. Will you pick it up?

We’re sorry, but we are unable to assist with injured birds unless they are birds of prey (owls, hawks, eagles, etc.). Please contact the University of Minnesota Raptor Center at 612-624-4745 if you find an injured bird of prey.

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1. What types of permits do I need for home improvements?

It all depends on the scope of your work.

Review available construction permits hre

2. Do I need a permit to build a shed?

Yes:

Visit the Construction Permits Page

3. How do I get rid of my yard waste?

The City has many choices to get rid of yard waste. Please call 651-747-2416.

Visit the Garbage-Recyling page.

4. My electric is out. What do I do?

During normal business hours please contact the City at (651) 747-2400 or after hours call the emergency line at (651) 747-2417.

5. Do I need a permit for a recreation fire?

The City does not require residents to obtain a permit for a recreation fire; however, you must follow these guidelines: 1. Hours of burning are 4 - 11 p.m. 2. Recreational fires must be no larger than 3 feet in diameter and the flames shall not exceed 3 feet in height. 3. Fire must be a minimum of 20 feet from any building or structure including fences or sheds. 4. Burn only natural clean dry firewood. 5. No leaves, grass clippings, rubber, garbage or any other combustibles are allowed.

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1. How long can I park in a City parking lot?

Not more than 12 hours during any 24-hour period. Permits to park may be granted by the City Manager to those persons who are doing work for the City.

2. How long can I park on the street?

No parking on any street or highway for a period of more than 12 hours.

3. What if I have out-of-town guests staying with me and we only have room to park on the street overnight?

You may call the North St. Paul Police Department and get permission to park overnight. Call 651-747-2406.

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1. How do I make an anonymous tip?

Contact MN Tip Line at 651-747-2611 or North St. Paul Tip Line at 651-747-2677

2. How do I make a police report?

In case of an emergency call 9-1-1 For all non-emergencies: Contact the North St. Paul Police Department during normal business hours (M-F 8:00 a.m. - 4:30 p.m.) at 651-747-2406. After hours: Contact Ramsey County Dispatch at 651-767-0640.

3. When is my police report available?

Reports can take a day or up to a week depending on the circumstances of the call before they are ready for release.

4. How do I request a report?

• Call the Police Department at 651-747-2406. Please provide the case number given to you by the officer and please request the report in advance to order to complete the request. The cost for the report is $.25/page.
• Online . 

5. What if I am denied a Permit to Purchase?

You will receive a letter in the mail stating the reason for the denial. You may appeal the denial if you so choose instructed in the letter.

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1. How do I report a pothole?

Call Public Works at (651) 747-2409 or you may report online at:https://www.northstpaul.org/975/Report-a-Problem

Contact Us

2. How do I turn my water on/off?

Call Public Works at (651) 747-2409 or you may report online at https://www.northstpaul.org/975/Report-a-Problem

Contact Us

3. How do I report an icy street?

Call Public Works at (651) 747-2409 or you may report online at https://www.northstpaul.org/975/Report-a-Problem

Contact Us

4. How do I report an unsafe condition of a sidewalk?

Call Public Works at (651) 747-2409 or you may report online at:

Contact Us

5. What are the current Street Projects in the City?

For the latest street projects taking place in North St. Paul go to: https://www.northstpaul.org/285/City-Projects

City Projects

6. How do I report a water main break?

During normal business hours call Public Works at (651) 747-2409 or call the after hours emergency line at (651) 747-2417.

7. How do I report a sewer back up?

During normal business hours call Public Works at (651) 747-2409 or call the after hours emergency line at (651) 747-2417.

8. How do I replace my water meter?

Call Public Works at (651) 747-2409 or you may report online at:
Contact Us

9. What do I do with my dead/diseased tree?

Call Public Works at (651) 747-2409 or go to: Forestry

10. My water is discolored. What do I do?

If your water is temporarily discolored, do not use for washing, especially white clothes. If you notice discoloration of your laundry after washing, do not put them in the dryer.
After clearing your line, re-wash your laundry, this will usually remove any discoloration. To help clear discolored water, open all cold water taps for 15-30 minutes or until the water runs clear. If you have questions or concerns please call (651) 747-2409 during normal business hours. After hours please call the emergency utility line at (651) 747-2417.

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1. When is my utility bill payment due

Payments are due by the 5th of the following month.

2. How do I make a payment arrangement?

Please call the Utility Billing Department at 651-747-2413.