FAQs • North St. Paul, MN • CivicEngage

My water is discolored. What do I do?: If your water is temporarily discolored, do not use for washing, especially white clothes. If you notice discoloration of your laundry after washing, do not put them in the dryer.
After clearing your line, re-wash your laundry, this will usually remove any discoloration. To help clear discolored water, open all cold water taps for 15-30 minutes or until the water runs clear. If you have questions or concerns please call (651) 747-2409 during normal business hours. After hours please call the emergency utility line at (651) 747-2417.

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Public Works

1. How do I report a pothole?: Call Public Works at (651) 747-2409 or you may report online at:https://www.northstpaul.org/975/Report-a-Problem
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2. How do I turn my water on/off?: Call Public Works at (651) 747-2409 or you may report online at https://www.northstpaul.org/975/Report-a-Problem
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3. How do I report an icy street?: Call Public Works at (651) 747-2409 or you may report online at https://www.northstpaul.org/975/Report-a-Problem
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4. How do I report an unsafe condition of a sidewalk?: Call Public Works at (651) 747-2409 or you may report online at:
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5. What are the current Street Projects in the City?: For the latest street projects taking place in North St. Paul go to: https://www.northstpaul.org/285/City-Projects
City Projects

6. How do I report a water main break?: During normal business hours call Public Works at (651) 747-2409 or call the after hours emergency line at (651) 747-2417.

7. How do I report a sewer back up?: During normal business hours call Public Works at (651) 747-2409 or call the after hours emergency line at (651) 747-2417.

8. How do I replace my water meter?: Call Public Works at (651) 747-2409 or you may report online at:
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9. What do I do with my dead/diseased tree?: Call Public Works at (651) 747-2409 or go to: Forestry

10. My water is discolored. What do I do?: If your water is temporarily discolored, do not use for washing, especially white clothes. If you notice discoloration of your laundry after washing, do not put them in the dryer.
After clearing your line, re-wash your laundry, this will usually remove any discoloration. To help clear discolored water, open all cold water taps for 15-30 minutes or until the water runs clear. If you have questions or concerns please call (651) 747-2409 during normal business hours. After hours please call the emergency utility line at (651) 747-2417.